NZ Couriers for New Zealand Online Auctions - Door to Door Courier Service for Auckland, Wellington, Christchurch & ALL NZ

New Zealand Courier Services Packing Tips and Guide

Satchels (Express Packs)
Packing Materials
Packing your items
Before sending your package
Packing Fragile Items
Mirrors / Windows / Glass
Laptop / Notebook Computers
Major Appliances
How to measure items

To help minimise any accidents to your items in transit, Shipmytrades New Zealand courier services suppliers take as much care as they can with your goods. Below are some tips to help minimize possible damage to items that you transport using NZ courier services. Carefully packaging your items can help ensure a safe journey where ever the destination in New Zealand. For fragile items refer to Packing Fragile Items

Satchels (Express Packs)

  • To prevent flat or paper items creasing, place them between two strong pieces of card.
  • If you are sending heavier items, ensure they are securely wrapped in an inner bag or box that will retain the items in the unlikely event the satchel becomes ripped or damaged. If you are using an inner bag or box, please ensure that the destination address is also on this.
  • Do not overload satchels sent using any New Zealand courier services. While they are strong, we recommend a weight limit of no more than 25kg for our xtra large satchel and 10kg for all others.
  • Do not send any Dangerous Goods in the satchels.

Packing Materials for New Zealand Courier Services

  • Only use courier boxes that are new or in good shape
  • Use the right sized box to avoid over-packing
  • For delicate items it is better to use tissue paper as newspaper doesn't absorb shocks very well
  • Don't have packing chips? Why not use popcorn? You can eat what you don't use, and let the recipient know to feed the birds when they receive their parcel. No waste!
  • Keep those plastic bottles, milk containers and the like, they make excellent packers!
  • Also keep those drink trays from the take-away outlets, they too make good packing material.

Packing your items

  • To avoid mix-ups, don't seal the box before attaching the appropriate address label
  • Fill the box. Less space will help prevent items from shifting and breaking in transit
  • Add an extra address label inside the package. Even the stickiest labels can come off!
  • Remove any old addresses and shipping labels from your packages to prevent possible confusion about their origin and destination
  • Use good packing tape or reinforced carton tape on both the top and bottom of your package (if a box) or seal the package well. Ordinary household adhesive tape isn't usually strong enough
  • For heavier items you will need a strong outer carton, closed with tape. String around boxes isn't really suitable, but can be used around other wrappings
  • Pack books with spines facing each other - spine to spine
  • Don't put small items in huge shipping envelopes or courier bags. Use size appropriate packaging
  • Don't use standard staples for securing package
  • Don't use boxes that can't be safely and easily moved by drivers and the receiver
  • Bubble wrapping prevents scratches but not denting. Adequately packaged items to prevent dents will be in the original packaging with the Styrofoam corners & inserts etc

Before sending your package

  • Verify that the recipient's address is complete, correct and legible on the address label. Make sure your full address is also complete and legible on the label
  • If you are shipping more than one item, mark each item as part of a set e.g. if sending 3 items, mark as 1/3, 2/3, 3/3
  • Ensure that all seams and flaps are securely taped. For additional reinforcement, apply extra strips of tape to the top & bottom of the box
  • Ensure that labels are completely stuck down so that no edges are up that may allow it to catch and get ripped off.
    It is virtually impossible to deliver a package when the delivery address isn't on the parcel(s).

Packing Fragile Items

  • Marking the outside of the box "FRAGILE" is not a substitute for proper packaging. New Zealand courier services are careful, but this won't be enough.
  • With fragile items wrap them in Bubble Wrap or foam material before packing. You can also use Styrofoam inserts and packing peanuts to cushion the item
  • Fragile items can also be double-boxed. Pack the item in a box. Place the package in a larger box that contains a couple of inches of cushioning material. Fill the space around the smaller box with cushioning material
  • Computers and electronic equipment should be shipped in separate boxes. When possible, use the original packaging. If original packaging isn't available, it's a good idea to use the double-boxing method
  • Suitable packing material for computers and other fragile electronics includes moulded Polystyrene, Styrofoam inserts , chemical foam or packing peanuts
  • Make sure there is at least 2cm between each item (if more than one), more if possible
  • Try to have at least 5cm between the item and the side, top or bottom of the box. Make sure that the box is tightly filled so there is no movement in the box or packaging
  • Wrap each item in bubble wrap or something similar. Place in a good sized box where the item or items can be buried in crumpled up paper, polystyrene chips, polythene foam, air cushions

Specialty Item Packing Advice

Mirrors / Windows / Glass
Wooden framed boxes that are well cushioned are the best and safest packing for transportation of these items. Please ensure that all glass items are packaged with a minimum of 2 layers of bubble wrap surrounded by a layer of cardboard to prevent injury to the drivers and receiver. Unpackaged glass is not suitable for carriage. Glass products are not covered for breakages.

Laptop / Notebook Computers
Use a box that is around 15 cm larger than the item, wrap the item in several layers of bubble wrap with approximately 5 cm thickness, make sure that all spaces inside the box are either filled with more bubble wrap or crumpled up / shredded paper.

DO NOT assume the laptop "flight case" or "carry case" will do, it won't!


  • Whenever possible, use original boxes for computers, printers and other electronic items. You might even consider double boxing. Follow manufacturer's instructions for freighting when available
  • Immobilise moving parts and remove all detachable cables and wires. Tape electrical cords to back of appliance to prevent plug damage and wrap each piece with bubble wrap


  • These should only be shipped in the proper hard cases
  • The hard case should also be boxed, and all the void spaces filled out and packed tight
  • Strings should be loosened, and the neck supported by several layers of Bubble wrap or packing peanuts
  • Once packed, shake the case, if you can hear anything moving or rattling, it's not packed properly

Major Appliances

  • Clean and dry all appliance at least 24 hours before you package your appliance
  • Using double sided tape, stick 2 cm blocks of polystyrene on all six sides of the appliance before placing in a carton or wrapping in cardboard. This will assist in minimising damage to panels
  • Disconnect and empty all washing machine hoses and store them inside the machine. Immobilize the tub with a brace or by placing towels between the tub and sidewall. This will assist in stopping the tube moving around inside the machine and minimise internal damage and avoid the machine from "rocking around" in transport
  • Remove broiler pan and racks from your oven and pack separately in their own carton. Tape burners or coil elements to the top of your stove and tape down all knobs
  • Some refrigerators have "levelling rollers" which are wheels that raise and lower each corner of the refrigerator so it is even. Check your manual to see whether you should raise or lower the for the move. Wrap shelves in bubble wrap (especially if they are glass) and tape them together. Tape down all other loose parts, including the drawers on the inside and the electrical cord and doors on the outside

These are guidelines only and do not guarantee any acceptance by our supplier for claims, so please ensure you do your best with packaging to prevent damages in transit).

Please see our Prohibited Items page for items that we will not carry.

Please note that Shipmytrade does not accept liability for the packaging advice it provides.
The customer remains responsible for ensuring packaging is adequate for the transportation of the item to its destination.


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